Request Medical Records

To obtain copies of medical records, a signed authorization is required from the patient or authorized representative. An authorized representative includes the parent of a minor patient (under 18 years of age), legal guardian, or individual named in the patient’s Advance Health Care Directive as the agent to make health care decisions. Proof of representation will be required.

Please download, print, complete and sign one of the following authorization forms:

• Authorization for Release of Health Information – English
• Autorizacion Para Obtener Copias de Expediente Medico – Español

You can also find step-by-step instructions online on how to complete the request for records.

If you are unable to download and print the authorization, a written request is acceptable. There is specific information that is required on all requests.

Please forward the completed request in one of the following ways:

Hoag Hospital Newport Beach

Hours of Operation: Monday through Friday, 8:00 a.m. until 5:00 p.m.
MAIL: Hoag Memorial Hospital Presbyterian
Attn: Medical Records/Release of Information
One Hoag Drive
Newport Beach, CA 92658
FAX: Medical Records/Release of Information (949) 764-8237
PHONE: (949) 764-8326, Option 2

Hoag Hospital Irvine

Hours of Operation: Monday through Friday, 8:00 a.m. until 4:30 p.m.
MAIL: Hoag Hospital Irvine
Attn: Medical Records/Release of Information
16200 Sand Canyon Ave.
Irvine, CA 92618
FAX: Medical Records/Release of Information (949) 764-8237
PHONE: (949) 764-8326, Option 1

Turnaround Time for Requests

Due to the large volume of requests we receive, your records request will be processed within five to seven business days. Every effort is made to accommodate walk-in requests during normal business hours. Records will be mailed to where you specify on your request. If you wish to pick up your records, please note that on your request and provide a phone number where you can be reached. Our staff will call you when your records are available for you to pick up.

Picking up Copies of Medical Records

Hoag Hospital Newport Beach pick up times:
Monday – Friday (closed holidays), 8:00 a.m. – 5:00 p.m.

Hoag Hospital Irvine pick up times:
Monday – Friday (closed holidays), 8:00 a.m. – 4:30 p.m.

If you plan to pick up copies of your medical records, you must provide photo identification (state driver’s license, state ID, passport, or military ID’s are forms of valid photo identifications) in order to verify we are releasing the information to the correct individual.

If you are unable to pick up your own records and someone else is picking them up for you, you must provide a note giving Hoag Hospital permission to release your information to that person. The individual must then provide their own photo identification at time of pick-up.

Have more questions? Need to get in contact with us? We are always here to provide helpful information and answers.